About

Welcome to Servizeo, the little corner of the web where I work through ideas, analysis, and future direction of all-things related to services including, Service Science, IT Service Management (including ITIL and other methodologies), business service management, business relationship management, and the big thinkers and companies behind it all.

I’m hoping to shed some light on today’s confusing state of affairs, simplify confusing ideas, and dispel many misconceptions.

You can learn more about me at my personal web site, or my LinkedIn profile.