The popular job board, Dice.com has a beta feature called the “Dice Skills Center”. Here you can enter a skill and learn more about it. You can see its relationship to the industry and associated companies, explore a nifty visualization, and see how popular it is on Dice.com. In the spring of 2017 I used […]

Services?  Service Management?  Service Level?  Service Science?  IT Service Management?  What does it all mean?  Even more important, why should we care? In truth, nobody really knows it all.  And if they do, these concepts are so abstract and obscure that they’re really hard to explain without using the same words over and over again […]